FAQs

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  • What is VoxDine?

    VoxDine is an AI-powered phone and WhatsApp automation platform built exclusively for restaurants. It answers calls, takes orders, manages reservations, and handles customer inquiries automatically — 24/7.

  • How does VoxDine handle incoming calls?

    VoxDine uses advanced voice AI to answer calls instantly, understand customer requests, take structured orders, book reservations, and confirm details in real time — just like a trained front desk staff member.

  • Can VoxDine handle multiple calls at the same time?

    Yes. VoxDine can manage unlimited simultaneous calls during peak hours, eliminating busy tones and missed revenue opportunities.

  • Does VoxDine integrate with WhatsApp?

    Yes. VoxDine enables customers to place orders, ask questions, and receive confirmations through WhatsApp, providing seamless multi-channel communication.

  • Will the AI sound robotic?

    No. VoxDine uses natural, human-like voice AI designed to create smooth, conversational experiences tailored to restaurant workflows.

  • Can I customize how the AI speaks and responds?

    Absolutely. You can customize greetings, call flows, menu logic, upsell strategies, and reservation workflows to match your brand and operations.

  • Does VoxDine increase order value?

    Yes. VoxDine includes intelligent upselling capabilities that recommend add-ons, combos, and specials during conversations to increase average ticket size.

  • What happens after business hours?

    VoxDine continues to answer calls, capture orders, and manage reservations even when your restaurant is closed, helping you generate revenue beyond operating hours.

  • Is VoxDine suitable for multi-location restaurant chains?

    Yes. VoxDine supports centralized management for multiple branches, providing consistent customer experience and performance insights across locations.

  • How long does setup take?

    Most restaurants can go live within a few days. Our onboarding process includes configuration, menu setup, and AI training to ensure optimal performance.

  • Is customer data secure?

    Yes. VoxDine follows strict data protection practices to ensure customer information and order details remain secure and confidential.

  • How does VoxDine justify its cost?

    In many cases, capturing just a few missed orders per day can cover the monthly cost. VoxDine is designed to pay for itself by recovering lost revenue and increasing order value.

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